*** This Policy is valid only for items sold by Lithuania ***
100% Risk Free Auctions

While at Bidz.com we wish you to feel secure with your transactions. Along with our unique, affordable inventory, we offer a money-back guarantee on all merchandise.

  • Prompt, professional service.
  • Money-back guarantee!  (See below for more details)
Note: To maintain competitive fairness, during technical upgrades or system renovations Bidz.com reserves the right to restart any auction at any time.
Lithuania Return Items and Lost Items Policy
  • Lithuania commits to send the items out in 10 days after submitting the payment.
  • We are sending the items out from Lithuania which is in Europe so the shipping usually takes up to 20-30 days.
  • The shipping might take longer depending on the place you live in.

LITHUANIA'S 100% MONEY BACK GUARANTEE:

  • If the item was damaged during the shipment. In that case we will be asking you to provide us with the digital picture of the damaged item.
  • If the item did not reach you in one month upon submitting the payment, we will be running the search for it. Usually the search takes up to 14 days. If it appears that the item was lost, we will make the full refund A.S.A.P.
  • If the customer who did not receive the item - contacts us in two months after submitting the payment.
  • If the item appears to be not as in the picture or not as described.

The shipment of the item might be delayed because of various reasons not depending from Lithuania , such as verification of the mailing address, payment information and others.

RETURN ITEM POLICY:

  • Restocking fee of 15% will be applied to the item which meets the description and looks the same as in the picture and shipping won't be refunded. The refund will be issued as soon as we will get the undamaged item back.
  • The money WILL NOT BE REFUNDED if the item was lost during the shipment because of the mailing address registered in the bidz database, which was insufficient or incorrect, unless we will get an email stating that the mailing address has changed after the payment has been received.

If we will find any illegal actions taken regarding the return item policy, payment and shipping information we will notify the required instances.

Please contact us at bidz.lithuania@gmail.com before making any returns or your parcel won't be accepted..

REFUSED OR UNDELIVERABLE PARCELS:

  • If the package is undeliverable (unclaimed, left address or any similar reason of return) then 25% restocking fee will be calculated and if customer will request to resend package, then he will have to pay the shipping fee.
Contacts